Source: Microsoft Blog — Achieving success with AI (June 16, 2026, Judson Althoff)
In customer conversations, Microsoft commercial CEO Judson Althoff keeps hearing three questions: Will AI amplify our organization’s intelligence and unique industry attributes—or learn from our most important business flows for its own benefit? Can we trust durable ROI while staying within governance and security boundaries? How do we get visibility, control, and cost management to maximize value?
His answer stays the same: Intelligence + Trust—a frame he introduced at Ignite in November and sees reinforced every week.
Model diversity matters
Models are commoditizing. No company should depend on a single model or harness. AI intended for growth should amplify intelligence from within the organization, on a platform that is model-diverse, open, and heterogeneous at every layer of the stack.
Microsoft IQ and Agent 365
Microsoft IQ routes enterprise context efficiently to agents while cutting unnecessary compute. Agent 365 is the control plane for observability, governance, security, and FinOps—across agents built on Microsoft’s platform or elsewhere.
Together they underpin Microsoft 365 Copilot, GitHub Copilot, and Copilot Studio: the right model, cost, and performance per task—with outcomes you can trust.
For the full post and customer examples, see the source link above.